Help, Problems and Troubleshooting
How do I save my application and return to it later?
Last Updated: 31 August 2026How do I save my application and return to it later? Use Save & return later inside the protected application. The portal saves the draft and emails a secure one-time return link to the Christian Leaders Alliance registration email used for the application. What does “one-time” mean? The link can restore the saved draft only...
Why will my document not upload, and how can I fix it safely?
Last Updated: 31 August 2026Why will my document not upload, and how can I fix it safely? First check the file type, size and image quality. The current application accepts PDF, JPEG, PNG and WebP files, with a maximum of 10 MB per file. Make the document readable If you photograph a document: A smaller file is not useful...
What should I do if I entered incorrect information or cannot submit?
Last Updated: 31 August 2026What should I do if I entered incorrect information or cannot submit? Do not work around a validation message by entering information that is not true. Return to the relevant step and correct the answer. Before submission Use the Back buttons to review the application. Check: If a required answer does not fit the organisation’s...
